Connectors & plugins

Intercom by Intercom

AI-first customer support.

4.5· 2.4k reviews

77/100

Gideon score

78/100

Popularity

Intercom is an AI-first customer service platform with the Fin AI agent, shared inbox, and proactive messaging.

Best for: AI-first customer support.

Founded

2011

HQ

San Francisco, CA

Used by

Support and success teams.

supportchathelpdesk

Key features

Fin AI agent
Shared inbox
Help center
Proactive messaging
Workflows

Pros

  • Strong AI resolution
  • Polished product
  • Good messaging

Watch-outs

  • Pricing can be steep
  • Resolution-based fees

Integrates with

SalesforceSlackAPI
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Intercom by Intercom — AI Marketplace · Gideon Commerce